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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A pop-up window will show up. It offers comprehensive information about all the actions that you can carry out on that particular page. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge collection of educational video clips explaining how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you searching for, have a glimpse at our comprehensive Frequently Asked Questions database, which covers questions asked by real persons and provides real solutions. We regulary "revamp" our FAQ database with new Q&A's in order to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can get in touch with our fantastic team of customer service technicians available 24/7 and ready to help you with any question. Each trouble ticket you open will be replied to within 1 hour (the average trouble ticket response time is approximately twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 258367

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com